Anonymised brief to the surveyor’s phone. Conflict-free in 30 minutes. No correspondents in between.
You email seven candidates. Three reply by lunch. Two of those are already on the other side. The Greek correspondent fills in the rest, and by Thursday you’re looking at second-hand photos with Cyrillic labels you can’t parse.
“The Rolodex is the system.” — every claims handler we’ve talked to.
One screen. Every vessel you insure, the claims they sit in, the surveyors moving toward them. We replace the war-room WhatsApp.
Weather, AIS drift, off-spec bunker, reefer alarms. Events land here before anyone files a claim, ranked by severity. You triage early.
Push the brief to the surveyor's iPhone. They tap conflict-free, or they don't. The decision lands in the conflict graph the second they release the button.
Subscription on the demand side, 5–8% take on invoiced survey fees on the supply side. EUR-priced. Two-year design-partner discount through 2027.